TrueStone Development Group LLC Privacy Policy

TrueStone Development Group LLC ("TrueStone," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request services, communicate with us, or interact with us by telephone, email, or SMS text messaging.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, telephone number, email address, service or project address, information submitted through website contact or estimate request forms, details regarding requested services or projects, communications with TrueStone, and appointment, scheduling, estimate, or project information.

We may also collect basic technical information associated with use of our website, such as browser type, device information, IP address, and website activity, where permitted by applicable law.

2. How We Use Your Information

We may use your information to respond to inquiries and service requests; prepare and follow up on estimates; schedule and confirm appointments; provide project and service updates; communicate regarding active or requested services; provide customer support; maintain business and customer records; improve our website and customer experience; prevent fraud or misuse; and comply with applicable legal and regulatory obligations.

3. SMS Text Messaging

Customers who provide consent to receive SMS communications from TrueStone may receive messages concerning appointments, scheduling, estimates, service requests, project updates, customer support, and other service-related communications.

Messaging frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or visit www.tdgdevelops.com.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Mobile phone numbers and SMS consent information will not be sold, rented, or provided to third parties or affiliates for their marketing or promotional purposes.

4. How We Share Information

TrueStone does not sell personal information.

We may disclose information to service providers or contractors that assist us in operating our business, providing requested services, processing business transactions, maintaining communications, hosting our website, or complying with legal obligations. Any such sharing is limited to legitimate business purposes.

SMS opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Your Choices and Rights

You may contact us to request correction or updating of personal information we maintain about you, subject to applicable law.

You may discontinue SMS communications at any time by replying STOP to a text message from TrueStone.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand site usage, and improve the user experience. Your browser may allow you to control or block certain cookies.

8. Third-Party Websites

Our website may contain links to third-party websites or services. TrueStone is not responsible for the privacy practices, security, or content of third-party websites.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated policy will be posted on this page with a revised effective date.

11. Contact Us

TrueStone Development Group LLC
Website: www.tdgdevelops.com
Phone: (202) 921-4493

See also our SMS Terms of Service.